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Inquisiq Pro Release Notes Release 1.18
Posted by Mike Link on 12 August 2020 11:50 AM
Inquisiq Pro 1.18 to be released on August 16,2020 10:00pm EST
Feature Description
Learner experience: Enhancements Introduction of ‘alerts & notification’ feature
  Enhancement to ILT module and ILT session view under catalog
  Introduction of UI validation pop-up messages for learners
Administrator experience:
Introduction of ‘limited-access’ instructor feature for instructor led training
  Introduction of ‘hide cost’ configuration setting under e-commerce
  Introduction of new fields in reporting data sets
  Enhancement of report subscription feature introduced in release 1.17
  User batch upload enhancement
Integration: Content provider
Introduction of ‘Go1’ content provider integration
                                                                                                                                                                                                                                                                                                                                                                                                    Learner experience: Enhancements

Alerts and Notification feature

Description: With the introduction of the new alerts and notification icon, learners can view all their upcoming events and notifications in a centralized place. This way learners can easily track and perform assigned tasks within the LMS.
System & UI Changes:
1. A new ‘bell’ menu icon is introduced in the top bar for ‘Alerts and Notifications’.
2. When there are events and notifications the bell icon will appear with number of events in it, for learner to review.
3. On click of the bell icon it will list of your notifications.
Enhancement to ILT module and ILT session’s view under catalog

: An instructor led module which spans over multiple sessions over multiple days, currently was only displaying the first session in the series. It was not until the learner decided to enroll or purchase the instructor led training module, the learner could see all the sessions which are part of the ILT module. This experience has been enhanced by displaying the list of all the sessions under an ILT module on the summary page of the catalog in an ascending order of the session start date.
UI Changes: 

Introduction of UI validation pop-up messages for learner 

Description: To enhance the learner’s experience on the platform two validation pop-up’s have been introduced:

1. During check-out, system will validate all the purchase items in the cart to make sure learner does not pay for item’s which are no longer available for purchase or for an ILT class which has no seats available at the time of checkout.

2. ILT enrollment: A learner can accidentally drop themself from an ILT session by clicking the button shown in the screenshot below

This experience has now been enhanced by providing a validation pop-up message for the leaner, which will notify the learner and ask for confirmation per the screenshot below.

Administrator experience: Enhancements

Introduction of ‘limited-access’ instructor feature for instructor led training

Description: With the introduction of new configuration for ‘limited access’ instructor, administrators will be able to manage instructors access by either adding them as an instructor as they do today under ‘select instructor’ section of an ILT session or by adding them under ‘select instructor with limited access’ section. Instructors added under limited access section have their access limited to taking attendance, printing roster, and sending message to the roster.

System & UI Changes:

New config available under ILT session -> Instructor tab -> ‘Select Instructor(s) With Limited Access’

1. A user can be added in either the select instructor section or the limited access instructor section but not in both for the same session.

2. A user can be added in the ‘default’ instructor section on one session and can be added in ‘limited’ instructor section on another ILT session. The manage roster screen for the instructor will toggle per the configuration setting on each session.

3. An instructor when added as a limited access instructor will not be allowed to approve learners request to enroll and drop into an ILT session.

Screen shot of the new config setting highlighted below.

An instructor added in as a limited access instructor for an ILT session, can perform the following actions:

1. Print roster

2. Send message to roster

3. Mark completion status

4. Log score

Screenshot below shows a roster management view of an instructor added in as limited access instructor for an ILT session.

Introduction of ‘hide cost’ configuration setting under e-commerce 

Description: The newly added ‘Hide Cost’ setting will provide administrators the ability to hide cost associated with learning objects in the catalog from LMS system users.

System & UI changes:

1. The new ‘Hide Cost’ configuration setting is available under e-commerce and by default is not set.

Introduction of new fields in reporting data sets 

Description: All reporting data sets other than catalog, course Information and certificates will now have two additional fields – language (ISO standard) and local time zone (ISO standard) available under columns. Admins can export reports with the newly added fields and use the same data set to import user activity data into the system directly without having to manually update language and time zone into ISO standards.

System & UI Changes

1. Addition to two new fields under report -> columns and filter tab. Highlighted in the screenshot below.

Report subscription enhancement 

Description: In the last Inquisiq release 1.17, we had introduced the report subscription feature for administrators to manage report subscriptions across the portal for users from one central location. To review the changes please refer to release notes available here. We have further improved this feature by adding two enhancements:

1. Validation: The list of users who appear in ‘Add User’ pop-up under subscription section will only have the users who have access to reporting role or access to certain data sets. This extra layer of security has been added to make sure that the users who do not have reporting role do not end up getting reports they were not meant to in the first place. The system will take care of it.

2. Unsubscribe link: User who are subscribed by admins will now be able to opt out of the subscription themselves by clicking the unsubscribe link send as a part of the email subscription.

User batch upload enhancement

Description: The user batch upload feature has been enhanced to take into consideration Canadian zip code format. The system will only validate the format not the zip code.

Integration: Content provider integration

Go1 content provider integration 

Description: We are pleased to announce Inquisiq partnership with Go1. Go1’s content library has 60K plus courses aggregated from multiple content providers, including Skillsoft, Thomson Reuters, Allara Learning, Micro Learn, just to name a few. GO1 can also support vertical specific content. Please reach out to your account executive to learn more about the content offering.

System & UI changes:

1. Once Go1 is enabled for your LMS portal you will be able to browse the Go1 library from learning assets menu.

2. All your courses will show under the Go1 marketplace.

3. Each course has the following actions/options:

a. ‘Synchronize’ functionality will retrieve the content package from Go1 and save it to the LMS portal's content repository.

b. ‘Synchronize and Create Course’ functionality will retrieve the content package from Go1, save it to the LMS portal's content repository, and import it as a single module course where the module is using the synchronized content package.

c. When a course is created after synchronization, the ‘not in use’ tag will change to ‘in use’.

Bug Fixes 

  1. A bug has been fixed where courses under private catalog were showing in calendar widget for all users.
  2. It was observed that each time, on click of 'Create Certification' button just after creating a certification, system was creating a new certification instead of saving it. This bug has now been fixed.
  3. A bug had been reported for the ‘Private Catalog’ feature, where users who were not part of the group which had access to the private catalog were able to search for courses linked to the private catalog. This bug has now been fixed.
  4. A bug had been reported where, for learning path enrollments, when the ‘Access from start’ is set the ‘expiration date’ should be based on the enrollment start but the system was calculating expiration based on ‘lifespan Start date’. This could cause the expiration date to be less than start date. This bug has now been fixed.
  5. A bug had been reported where learners were unable to take the quiz if they failed at the first attempt. This has been fixed and a learner will now be able to take the quiz even after a failed first attempt.
  6. It was observed that long learning asset name were getting ‘cut’ on the tiles under catalog. This bug has been fixed.


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Asentia is now Inquisiq Powered by Acendre FAQ
Posted by Mike Link on 24 June 2020 04:46 PM

Q: Why is the name change being made?

A: Following on from the purchase of ICS Learning Group by Acendre, a study of the market revealed that the Inquisiq brand name still has very good brand recognition and recall after nearly 20 years. With that data in hand, we decided to consolidate our offerings under the single brand name Inquisiq. This will both help to alleviate a bit of confusion in the market and allow us to focus our development efforts on a single brand.

Q: What does that mean for current Asentia users?

A: The LMS product you purchased under the Asentia product name from ICS is not changing. There are some technical modifications that are needed if you are currently using the Asentia API or SAML SSO that uses “asentialms”. Your current portal on the “” domain will be redirecting to the “” domain. You can find additional details on the technical changes here on the knowledgebase.

Q: What happens if a user goes to the old Asentia URL?

A: All traffic going to your portal on the domain will remain functional as a redirect to will be in place until Jan 1, 2021.

Q: If I use a custom URL for my Asentia LMS portal, will I need to change anything?

A: No, your custom domain will continue to work as before.

Q: Will the Asentia website stay active?

A: Beginning on June 22, 2020 the public site will begin redirecting to All technical documentation has been moved to the support site.

Q: What does this mean for current Inquisiq users?

A: There is no impact to your current product. If you bookmarked any technical documentation on the Inquisiq public website, that information has been moved to the support site.

Q: Are there any changes being made for customer support?

A: No, the support site and knowledgebase are still accessible to all Asentia and Inquisiq customers and you will continue to use your current login information to submit support tickets.

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Acendre Learn Release Notes Release 1.17
Posted by Mike Link on 07 May 2020 05:16 PM
Asentia 1.17 to be released on May 17,2020 10:00pm EST


Feature Description
Instructor led training enhancements
  • Introduction of a setting to hide instructor name from ILT session details.
  • Introduction of a setting to close session enrollment.
Reporting enhancements
  • Create report subscriptions as a system administrator.
  • Introduction of ‘copy’ report feature.
Certificate enhancement
  • Introduction of instructor information on certificate
Email notification status – active/inactive indicator
  • Introduction of a visual indicator to indicate the active/inactive status of an email notification.


Enhancement Details

ILT enhancement – ‘Hide Instructor Name’ setting

Description: Introduced a new configurable setting under ILT sessions to provide the ability to hide instructor’s name from ILT session details. It has been observed many times that the instructor name is not known till the session start date or the instructor changes at the last moment. To support these use cases this new configuration setting will allow system administrators/users to manage the visibility of instructor’s name on the ILT session.

System Changes:

  1. The new ‘Hide Instructor(s) Name’ configuration setting is available under ‘instructor’ tab of an ILT session.
  2. This is an optional setting.
  3. Once set, the instructors name will be hidden from ILT session details.
  4. Screenshot below highlights the new configuration setting.

UI Screen changes:


ILT enhancement – ‘Close Session Enrollment’ setting

Description: Introduced a new configurable setting under ILT sessions to provide the ability to close enrollments for an ILT session certain time before the start of the session. For classroom led ILT sessions, many times clients have to provision for course material or equipment for all the learners enrolled to the session. With this new configuration setting clients would know before session start date/time of the exact number of learners who will be attending the classroom session and will not have to worry about provisioning equipment for last minute enrollments.

System Changes:

  1. The new ‘Close Session Enrollment’ configurable setting is available under ILT session properties.
  2. This is an optional setting
  3. The options available for the setting are - hour(s), week(s), day(s), month(s) before the session only.
  4. Once the close enrollment time for a session has occurred, the enroll button would no longer be available for learners for the ILT session.

UI Screen Changes:

Reporting enhancement – copy report

Description: Introduced a new feature to copy a report directly from the report list.

System Changes:

  1. Introduced copy report icon under report list options.
  2. On click of copy report icon, a copy of the report will open.  You can make changes and save the new report by clicking on ‘save changes as’ button.
  3. Make sure to save the new report with a unique name or else a validation will appear.
  4. On click of ‘save changes as’ button, the newly updated report will get saved under ‘My saved’ reports tab.

Reporting enhancement – report subscription

Description: With this new feature, users with system administrator role will be able to subscribe other users and any external email addresses to a report. Currently, system administrator can subscribe individual users to reports by impersonating them and it is a time taking process. With this feature system administrators will be able to create and manage subscriptions from one single place – their account!

System Changes:

  1. As a user with system administrator role, subscription tab will now be available on reports under "My Saved Reports" or "Public Saved Reports" tab. Please see UI screen changes below.
  2. Once the subscription is created the subscribed users and external email addresses, will receive email per schedule. 
  3. The subscription record will be available for the system administrator to view and update, when required.
  4. If the user needs to unsubscribe, they need to reach out to their system administrators to update the subscription.
  5. If a user is deleted/removed from the system, their subscription automatically gets deleted.

Certificate – availability of instructor data on certificates

Description: Introduced ‘Instructor’ label under the list of available labels on certificate builder. Instructors data can now be pulled on a certificate issued for an ILT sessions.

System Changes:

  1. Instructor label is now available under certificate builder as shown in screenshot. If a certificate is linked to an ILT session, the instructor name will populate with relevant data on certificate generation.

UI Screen Changes:






















Email notification – active/inactive visual indicator

Description: Introduction of an active/inactive icon on email notification screen, to visually indicate the status of an email notification for system users, instead of having to click on each notification to see the status.

System Changes:

  1. The newly introduced icons under email notification list reflect the active or inactive status of the record. 


  1. A bug has been fixed where certificate placeholders were not saving on certificate update.
  2. A bug has been fixed where the user was unable to add an enrolled ILT session to their outlook.

Read more »

Asentia Release 1.16
Posted by Mike Link on 03 January 2020 10:04 AM

Asentia Release 1.16

Release Date: January 12, 2020

New Features:

  • Added the ability to restrict the dashboard to a “Lite” version.
  • Added the ability to set account lockout parameters for login attempts.
  • Added “Rules Engine” to provide users with the ability to view all rules and objects they apply to on one page.
  • Added the ability to copy ruleset enrollments across learning asset objects.
  • Added the ability to filter on “users enrolled in” for ILT session roster management.
  • Added the ability to view all certificates and objects they apply to on one page.
  • Added the ability to add a confirmation when Email OptOut link is clicked.
  • Added the ability to exclude a user from leaderboards.
  • Added the ability to attach a favicon to a portal.
  • Added the ability to add a shortcode to Learning Paths, Catalogs, and ILT Modules.
  • Added the ability to close registration for an ILT session.
  • Added the option to restrict self-enrollment to one time only.
  • Added the ability to add “essay-type” questions in surveys.
  • Added the ability for all questions in a single-page survey to be submitted at once, as opposed to submitting each question.
  • Added a confirmation dialog to appear after clicking “Delete My Account”.


  • Removed forcing the selection of a “correct answer” for multiple-choice, multiple-answer, or true/false survey questions.
  • Changed “Package Import” nomenclature to “Create Course from Package” on the package modify page.
  • Removed “Portal Statistics Widget” option from the Configuration menu 

Bug Fixes:

  • Fixed an issue that resulted in continuous redirections when users were required to both change their password and accept the user agreement.
  • Fixed an issue that allowed users to purchase or enroll in an object twice by double-clicking enroll/add to cart/Paypal buttons on Catalog items.
  • Fixed an issue where Message Center “Compose” form was not showing errors when errors occurred.
  • Fixed an issue where deleted courses were not being excluded from the Enrollments Widget.
  • Fixed an issue where Certificates for Certifications were not being awarded upon completion.
  • Fixed an issue where searching the Catalog while not logged in threw and exception.
  • Fixed an issue where saving changes on a tab in a modification menu always kicked back to the first tab.
  • Fixed an issue that did not exempt Birthday, Hire Date, and Termination Date from UTC conversion in Reports.
  • Fixed an issue where Catalogs were not showing up in the correct order on the Catalog page.
  • Fixed an issue where embedded Vimeo videos were not playing when launched.
  • Fixed an issue where not all enrollments were able to be viewed and launched through the Enrollments Widget Carousel because of a paging issue.
  • Fixed an issue that produced an error when viewing session email notifications in the email log.
  • Fixed an issue where Certification events were visible in Email Notification modification pages even though Certifications were not enabled in the portal.
  • Fixed an issue where calendar files were unable to be opened from the ILT Session Widget.
  • Fixed an issue where “Require new user registrations to be approved by an administrator” checkbox was disabled.
  • Fixed an issue where a user’s course enrollments list was not being re-populated after deletion of Learning Path enrollments.
  • Fixed an issue where users with a “User Manager” role enabled were able to view users in groups they did not have permissions to view.
  • Fixed an issue where accessing a course via shortcode by a user that was not logged in would direct the user to the dashboard once logged in, instead of the catalog for enrollment.
  • Fixed an issue where posts that included quotation marks would not post to discussion boards.
  • Fixed an issue where users would receive multiple enrollments if joined to a group both manually and by a ruleset enrollment.


If you have any questions about new features or bug fixes for this release, please submit a ticket through our support system. 

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Asentia Release 1.15
Posted by Joseph Carpenski on 21 June 2019 04:16 PM

Asentia Release 1.15

Release Date: June 23, 2019

New Features:

  • Added “Themes” to allow for pre-built styles and icon sets to be inserted and applied to your Asentia portal.
  • Added the ability to switch the Enrollments Widget to a “tile mode” that allows learners to see a more graphics-based layout for their course enrollments.
    • Note: The standard "List View" remains the default Enrollments Widget layout in existing portals. To switch your portal to the new "Tile View" layout, go to System > Configuration > Widgets, and change the Enrollments Widget to "Tile View."
  • Added the ability to configure your portal to require users to consent to cookies. This is a GDPR consideration.
  • Added the ability to configure your portal to allow users to remove their user accounts. This is a GDPR consideration.
  • Added the ability to configure your portal to require users to agree to a user agreement. This is a GDPR consideration.
  • Added the ability to configure email notifications to be sent to specific email addresses.
  • Added the ability to configure email notifications to be copied to a specific email address.
  • Added the ability for an ILT instructor to send a “Message Center” message to users on an ILT session roster.
  • Added the ability to include a “drop session” link in ILT session email notifications.
  • Added the ability to attach a calendar (.ics) file to ILT session email notifications for “Session Meets.”
  • Added the ability to attach supervisors to a user via user batch upload.
  • Added the ability to allow an administrator to modify certification award and renewal dates for a learner.
  • Added “Documents” to catalog search.
  • Added the ability to attach certificates to certifications.
  • Added the ability to configure multilingual certificate backgrounds.


  • Consolidated the “Task Proctoring”, “OJT Proctoring”, “Certification Task Proctoring “, “User Registration Approval”, and “Enrollment Approval” widgets into a single “Administrative Tasks” widget.
  • Separated Course and Learning Path administrator permissions into “Content” and “Enrollment” permissions that allow for more granularity in assigning permissions for administering content.
  • Added the ability to choose Video (.mp4) as a Task upload type.
  • Added “Instructor(s)” to ILT transcript reporting dataset.
  • Added individual course status indicators for certification progress view.

Bug Fixes:

  • Fixed an issue that prevented scheduling conflict resolution when assigning instructors and/or resources to ILT sessions.
  • Fixed an issue where users could see a reporting dataset they did not have permission to see.
  • Fixed an issue that allowed for the deletion of completed enrollments.
  • Fixed an issue that allowed for the reset of enrollments for deleted courses.
  • Fixed an issue that resulted in duplicated lesson data for activity import uploads.
  • Fixed an issue that prevented the list view from navigating across pages on the “Pending Enrollments Widget.”
  • Fixed an issue causing validation failure not to appear on the correct tab when modifying a course.
  • Fixed an issue that was causing an error to appear when deleting learning path enrollment rulesets.
  • Fixed an issue preventing the user from being able to enroll in an ILT session while enrolling in the course associated with that ILT session.
  • Fixed an issue causing bulleted lists in course descriptions not to appear correctly on the course launch page.


If you have any questions about new features or bug fixes for this release, please submit a ticket through our support system.

Click here to view a video highlighting some of the features of this release.

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