Knowledgebase: For Administrators
Upload Screen Freezes When Uploading SCORM Packages Using Google Chrome
Posted by Heather Zauner on 21 April 2016 12:37 PM


When uploading a SCORM package, the popup window sits permanently on the "Please wait" screen.


The Google Chrome extension, "Knotes," is preventing the "Package has been imported to the repository" message from displaying correctly.

Applies To:

Google Chrome and Inquisiq LMS versions after and including 4.15.0302.


By disabling the Knotes Google Chrome extension, the "Package has been imported to the repository" message will display correctly.


Disable Knotes from the Google Chrome Extensions screen:

  1. Open Google Chrome.
  2. Click the menu icon "≡" on the top right corner.
  3. Select "Tools".
  4. Select "Extensions".
  5. Uncheck "Enable".
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