Knowledgebase: Lectora (Trivantis)
TROUBLESHOOTING: Lectora Pop-up Summary Box Not Opening
Posted by - NA - on 15 August 2006 06:42 PM

Symptom:

The pop-up summary box at the end of the lesson is not displaying.

Cause:

You have a pop-up blocker enabled.

Applies To:

Lectora (Trivantis)

Background:

Lectora provides the option to pop-up a summary box following a test. Some pop-up blockers block this summary but do not block other pop-ups created in Lectora. Because these windows are blocked, the user to appears to be stuck on the proceeding screen and cannot advance.

Resolution:

Turn off pop-up blockers completely or set them to allow pop-ups from the Inquisiq EX LMS. This includes all browser-based pop-up blockers (Explorer, Firefox, etc), toolbar-based pop-up blockers (Yahoo, Google, etc) and any third party pop-up blockers (Symantec, McAfee, etc) that may be installed on the system.

 

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