Knowledgebase: For Learners
TROUBLESHOOTING: Certificate Builder Red Menu Button Disappears / Weird LMS Interface Appearance
Posted by Jessica D'Apice on 26 June 2017 11:31 AM

Symptoms:

- In the certificates section, in the certificate builder, the red Menu button disappears when clicked, and does not bring up the builder menu.

- The LMS interface has weird placement of buttons or objects, and generally appears odd.

Applies to:

LMS accessed from Internet Explorer

Background:

Internet Explorer's compatibility mode causes problems with the LMS interface.

Resolution:

Turn compatibility mode off, or remove the LMS website from the compatibility mode list in the Internet Explorer compatibility view settings.

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