Knowledgebase: For Administrators
What data is copied in a duplicate portal?
Posted by Jessica D'Apice on 26 June 2017 03:51 PM

Here is a list of things that ARE copied over to a duplicate portal:

  • Portal Settings
  • E-Commerce settings
  • Localization settings
  • API settings
  • Email notifications
  • Login Setup settings
  • User Field Configuration settings
  • Tracking Codes
  • Features settings
  • All Interface customizations
    • Masthead
    • Footer
    • Main Menu
    • Home Page
    • CSS/Style Sheets
  • SCORM Packages
  • Catalogs
  • Courses
  • Coupon Codes
  • Certificates
  • Saved Reports (not including those created from custom datasets)


Here is a list of things that are NOT copied over to a duplicate portal:

  • Domain Aliases
  • Custom datasets
  • Grouping rules
  • Email logs
    • Email Notifications Log
    • Reports Email Log
  • Users, including ALL user data…
    • Transcript data (completed enrollments)
    • Incomplete enrollments
    • Groups the user was in
  • Groups
  • Leaderboard data (tied to user data)
  • Quizzes & Surveys (if SCORM packages were created from the quizzes and surveys, those SCORM packages WILL be brought over)
  • Coupon code uses
    • coupon codes ARE migrated, but the amount of times that they are used are reset in the duplicate portal; you can edit the coupons to reflect how many times they have been used
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