Blank screen with Articulate content in Microsoft Edge
Posted by Jessica D'Apice on 23 August 2017 08:46 AM
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Issue: When launching an Articulate lesson in Microsoft Edge, the user just sees a blank screen. Applies To: Various Articulate products in combination with Microsoft Edge Browser Background: Some older Articulate products do not support the newer Microsoft Edge browser when content is published as HTML5. Recommended Solution: Upgrade to Storyline 3 or Articulate 360 in order to stay current with newer browsers and versions. More Information:
Other Solutions: Advise users to use a browser such as Chrome that is compatible with HTML5 output from older Articulate products. Not Recommended: Do not publish your project as "Flash". Some browsers have already removed Flash support and others will soon follow based on Adobe's recommendation to discontinue use of Flash. | |
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