Knowledgebase: Captivate (Adobe)
TROUBLESHOOTING: Issue with Captivate 5 Reporting Percentage Scores
Posted by Mike Link on 18 November 2010 04:46 PM

Symptom:

Captivate 5 reporting percentage scores incorrectly.

Background:

Even if the reporting option is set to ‘Percentage’, Adobe Captivate 5 reports ‘Scores’ to LMS. For example, if 35 questions out of 70 were answered correctly by an elearner, Adobe Captivate reports 35 instead of 50%.

Applies To:

Captivate 5 content with percentage scores

Resolution:

To resolve this issue, install the latest patch from Adobe. This patch is currently for Windows only.

Steps to install the patch:

  1. Download the CPSWFGenerator.zip here and unzip the contents.
  2. Close Adobe Captivate 5
  3. Open the Adobe Captivate 5 installation folder.
  4. Locate the file CPSWFGenerator.dll and rename it to CPSWFGenerator.dll.old.
  5. Copy and paste the “CPSWFGenerator.dll” file, which is downloaded earlier, into the Adobe Captivate 5 installation folder.
  6. Re-launch Adobe Captivate 5 and re-publish the course.
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