Knowledgebase: Captivate (Adobe)
TROUBLESHOOTING: Lessons Not Tracking Correctly in IE 9
Posted by Mike Link on 13 October 2011 04:11 PM

Symptom:

The release of IE 9 has created tracking issues for most content authoring tools.

Applies To:

Articulate Quizmaker, Articulate Presenter and Adobe Captivate

Background:

If you find that your lessons are not tracking as expected in the LMS when using IE 9, it indicates a compatibility issue with IE 9. This is being caused because IE9 Javascipt security parameters were changed.

Resolution:

Configure IE 9 to use Compatibility View for your content by clicking the Compatibility View button on the Address bar.

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