Knowledgebase: For Administrators
Replace Update or Modify a Course or Lesson in Inquisiq
Posted by Erik Lord on 19 January 2012 04:29 PM

Upload the new content

  1. Click “SCORM Packages” from the Content section of the Administrator Menu.
  2. Upload the new content.
  3. Confirm that the file appears in the SCORM Packages list, and note the name of the file. 

Lock the course to be updated

  1. Click “Courses” in the Content section of the Administrator Menu.
  2. Find the Course you wish to update, and either click the lock icon under Options so that the lock icon turns from greyscale to color scale, or click the name of the course, click the Settings tab, and for "Locked," select “Yes”, then scroll down to the bottom of the page and click “Save Changes.”
  3. Note: Locking a course will immediately end the session for any user viewing any lesson in the course. Lesson progress may be saved, depending on how the lesson has been set up to communicate with the LMS. Regardless, it is best to perform this action rather than upload new content while a user is interacting with a lesson.

Create a New Lesson to replace the existing lesson

  1. From the course modification page, click Lessons.
  2. Click “+ New Lesson.”
  3. Give the lesson a name and short description (both may be exactly the same as the name and description of the existing lesson).
  4. Click “Select Package/Resource“.
  5. Select the SCORM package you uploaded, then click “Select Package”. The subsequent window will list all Resource Identifiers. In most cases, there will just be one, and for lessons ICS created, the identifier may be ‘ICS-LESSON_IDREF’. Select the proper Resource and click “Select Resource”.
  6. Click Save Changes. When you see the green check and positive confirmation message, a new lesson has been created.
  7. Delete the old version of the lesson, and drag the new version of the lesson into the correct position, if there is more than one lesson in the course.
  8. Note: ONLY delete the old version of the lesson AFTER you have successfully created the NEW version of the lesson FIRST.

Confirm the updated lesson

  1. Unlock the Course (follow the Lock Course process above, but click the lock icon under Options so it turns back to greyscale, or click the course Settings tab and select “No” for the “Locked” option and click “Save Changes”).
  2. Clear your browser’s cache.
  3. Enroll a user in the course, log in as the user, go to the My Account page, and launch the course to confirm the new content.

 

How Updating/Replacing Content Affects Your System

Updating a lesson using the steps described in this article will affect your users who are already enrolled in the course. The way the user is affected depends on the way the course is structured, and the user’s progress within the course…

Course with ONE Lesson (New Lesson)

Lesson in progress – The old lesson will be completely gone, and the user will only see the new lesson (if you name the new lesson the same as the old one, the user will only see the difference as their lesson no longer being marked ‘in progress’). The user will need to start the new lesson from the beginning.

Lesson complete – The Go button for the lesson will be greyed out. When the user hovers over the Go button, the tag will read “Lesson no longer exists”, and they will not be able to review their lesson.

Course with MORE Than One Lesson (New Lesson)

Lesson in progress - When the lesson is launched, the user will see the new lesson only and the old lesson will be completely gone. The user will need to start the new lesson from the beginning.

Lesson complete, Course incomplete – The old completed lesson will be completely gone, the record of the completion of the lesson will be wiped (once the user views the course page), and the user will only see the new lesson (if you name the new lesson the same as the old one, the user will only see the difference as their lesson no longer being marked ‘in progress’). The user will need to start the new lesson from the beginning.

Lesson complete, Course complete – The user will NOT see the new lesson, the old lesson will remain in their view, and the Go button will be greyed out. When the user hovers over the Go button, the tag will read “Lesson no longer exists”, and they will not be able to review their lesson.

 

Why can’t my learners review their completed lessons?

The reasoning behind this consequence is two-fold: 1) data-driven and 2) instructional design.

  1. The data no longer exists, so the system cannot access the data. Even if the old SCORM package attached to the lesson that you deleted remains in your SCORM packages section, the lesson that gave the learner access to that SCORM package no longer exists. The connection has been severed, so there is nothing to view.
  2. The information in the old SCORM package is outdated. The content was updated to keep the material relevant for future learners. Learners reviewing the lesson will not be helped by being able to see the old, irrelevant content, nor will they be helped by seeing the new version without having to perform the due diligence of actively participating in the new version of the content.

Even if there was no change to the content itself (i.e. you needed to update a functionality of the course or update an aspect of the SCORM package’s software/scripts), the reasoning above stands, and if you want the learner to be able to review the new content, you need to have them re-take the course.

 

Another Method - Swap Content (not recommended)

You can also swap out content without creating an entirely new lesson and deleting the old one. You can simply select a new package/resource for the existing lesson and save the change. However, we usually do not recommend this method because it could cause problems for users who have already taken the lesson who wish to review the lesson after completion. What happens is the LMS stores the completion data from the old lesson (i.e. answers given in a quiz, completed interactions, etc), and when the new lesson launches in review mode, the LMS tries to apply the old completion data to areas that have moved or no longer exist in the new lesson. The data does not match up, the code cannot go where it wants to go, and the lesson throws an error.

The extent/gravity of the changes made in the new version of the lesson will determine whether the new version of the lesson will throw errors in review mode for learners who completed the old version of the lesson. Changes that may cause errors in review mode for old version completions include but are not limited to:

  • Adding a new interaction to a section
  • Adding new questions to a quiz
  • Switching the order of sections of the lesson or questions in a quiz

Just as with the recommended New Lesson method, the effect that the Swap method has on your users will depend on the way that the course is structured, and the progress that the user has made…

Course with ONE Lesson (Swap)

Lesson in progress – When the lesson is launched, user will see the new material and MAY encounter odd course behavior/errors. If utilizing this method, best bet is to re-set the user’s enrollment.

Lesson complete – When the lesson is launched in Review mode, user will see the new material and MAY encounter odd course behavior/errors.

Course with MORE Than One Lesson (Swap)

Lesson in progress - When the lesson is launched, user will see the new material and MAY encounter odd course behavior/errors. If utilizing this method, best bet is to re-set the user’s enrollment.

Lesson complete, Course incomplete - When the lesson is launched in Review mode, user will see the new material and MAY encounter odd course behavior/errors.

Lesson complete, Course complete - When the lesson is launched in Review mode, user will see the new material and MAY encounter odd course behavior/errors.

The reason that we recommend that you use the New Lesson method for the new resource and delete the old one is so that users are not even given the option to review their completed lesson with the old content (Go button turns grey), and you therefore avoid ANY possibility of your user launching the lesson with their old completion data causing confusing errors in the new content data.

 

*****IMPORTANT NOTE REGARDING THE INQUISIQ BUILT-IN QUIZ & SURVEY TOOL*****

To update a built-in quiz or survey that you created and then edited in the built-in tool, you ONLY need to 1) save your changes that you made to the quiz/survey, and then 2) click the "Publish to SCORM" button again. You DO NOT need to do ANYTHING else. Clicking the "Publish to SCORM" button will update the SCORM package in the SCORM packages section and update the quiz/survey inside any lessons using the resource. Users taking the course may need to clear their cache in order to see the changes made to the quiz or survey. Unlike quizzes created in another authoring tool, changes made to quizzes created in Inquisiq’s built-in quiz & survey authoring tool will not cause errors to be thrown in review mode after the changes have been made.

Note that when the learner launches the lesson in review mode, their score in the lesson window will change if you added or removed questions to or from the quiz, but their stored LMS score will NOT change. If you added questions to the quiz, their in-lesson score will go down. If you removed questions from the quiz, their in-lesson score will go up.

Regardless, although a learner can launch a lesson in review mode and submit answers to any new questions added to the quiz, they cannot correct answers previously submitted, nor will submissions to newly added questions change their score stored in the LMS (for better or worse).

For example, if a quiz started out with 3 questions, and the learner got 2 out of the 3 questions right and passed with a score of 67%, when they launch the course in review mode after you’ve added a question to the quiz, they will see “50% You Failed” in the lesson window. When they click the “Review” button, they can submit an answer to the new question, and when they click “Done,” they will see “75% You Passed” on the score screen. However, when they exit the course, their score will still read 67% in the LMS.

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