Knowledgebase: For Administrators
Batch Data Imports Do Not Work for Mac Users
Posted by Heather Zauner on 31 October 2013 04:10 PM

Symptom:

User Batch Uploads, Activity Data Imports, and Certificate Data Imports only process the first line of data.

 

Cause:

The tab delimited text file is configured incorrectly and thus the upload fails when processing.

 

Applies To:

Microsoft Excel for Macintosh

 

Resolution:

Save the Excel file as a "Windows Formatted Text (.txt)" file.

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